Salesforce.com Integration Options

January 3, 2011 at 10:08 pm | Posted in Uncategorized | Leave a comment

Hi Folks as you know i am not a big fan of SFDC. But i had a chance to do a bit of research on Integration Options available in SFDC and come up with my findings as below. I thought it would be a good source of reference for all of you.

================================================================================

10+ Salesforce.com Integration Options

1. UI Layer Integrations:

a.    URL Formula Fields

b.    Weblinks

c.    Mashups – S-control, Visualforce

d.   Web Tabs

e.    Javascript DOM Insertion

i.    Greasemonkey User Scripts – Setup Enhancer

2. Data Layer:

a.    Dataloader – UI and CLI

b.    Excel Connector

c.    Eclipse Anonymous Block Query Runner

3. Application Layer:

a.    Salesforce 2 Salesforce (Possibly using SOAP)

b.    Portals

i.    Self Service

ii.    Customer Portal

iii.    Partner Portal

iv.    Force.com Sites

c.    REST Based Bulk API – Used for high volume data imports

d.   SOAP Based API

i.    WebServices

1.   Custom – .Net (C#, VisualBasic), JAVA, ASP, PERL, Python, PHP

2.   Web-to-Case

3.   Web-to-Lead

4.   Workflow – Outbound Calls

5.   Developer Toolkits / SDK

a.    Amazon Web Services

b.    Facebook

c.    Google AppEngine

d.   Python

e.    Ruby on Rails – ActiveSalesforce

f.     PHP

g.   Facebook

h.   Google Visualization

6.   Application Frameworks

a.    Adobe Flash Builder for Force.com

b.    Adobe Flex for Force.com

c.    Adobe AIR for Force.com

7.   PlugIns

a.    WordPress

b.    Twitter

8.   PreBuilt Integrations

a.    Google AdWords

ii.    Email Services

1.   Custom Email Services – Apex Trigger on InboundEmail

2.   Out of Box

a.    Email-to-Case – On Demand Email to Case

b.    Email-to-Case – Email to Case Agent

3.   My Email to Salesforce

iii.    Outbound Emails

1.   Mass email Users/Contacts

2.   Emails using Apex/Workflow email alerts

e.    ERP Native Connectors – Oracle and SAP

f.     Integration Middleware / Cloud Connectors – Appexchange/3rd Party

g.   Client/Desktop Connectors

i.    Salesforce.com Provided

1.   Force.com Connect for Microsoft Outlook

2.   Force.com Connect for Lotus Notes

3.   Force.com Connect for Microsoft Word

4.   Force.com Connect for Microsoft Excel

5.   Demo CTI Adapter

ii.    3rd Party Desktop Connectors

1.   KlipFolio

4. Industry Data Integration (Leads/Account/Contact Information)

a.    JIGSAW

5. Offline

a.    Salesforce.com Offline Edition 2.0

b.    Custom/3rd Party eg: Model Metrics – Pharma2Go

6. Authentication

a.    Single Sign On – SAML or Delegated

7. Metadata API Layer

a.    Eclipse

b.    ANT

c.    SOQL Explorer

d.   Apex Explorer

e.    3rd Party Apps like SnapShot

 

* – Everything above is technically Not an integration per se, but I figured it would make sense to list them as long as they were some kind of an “interaction” with Salesforce.com/Force.com

 

As you can see, Salesforce.com provides a host of options to integrate your existing and future applications. New toolkits and better API support are introduced with each release.

If you are evaluating a CRM or custom application/platform, consider the integration options available to you as part of the new application/platform.

Advertisements

Leave a Comment »

RSS feed for comments on this post. TrackBack URI

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Create a free website or blog at WordPress.com.
Entries and comments feeds.

%d bloggers like this: